Privacy policy

This Privacy Policy describes how ESphere Motors (operated by ArbiSphere LLC) (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our site, we may collect the following types of information:

  • Device Information: IP address, browser type, time zone, cookies, and how you interact with the website.
  • Order Information: Name, billing and shipping address, payment information, email address, and phone number.
  • Customer Support Information: Any information you provide when contacting us.

How We Use Your Information

We use your personal information to:

  • Process orders and payments
  • Arrange shipping and delivery
  • Communicate with you about your order
  • Screen orders for potential risk or fraud
  • Improve our website and services
  • Provide marketing and advertising (you may opt out at any time)

Sharing Personal Information

We may share your information with third parties to help us operate our business, including:

  • Shopify (our ecommerce platform)
  • Payment processors (such as Stripe, Klarna, etc.)
  • Shipping carriers and logistics providers
  • Analytics providers (such as Google Analytics)

Our store is hosted on Shopify Inc. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We may also disclose your information to comply with applicable laws and regulations or to respond to lawful requests.

Behavioral Advertising

We may use your personal information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

You can opt out of targeted advertising via:

  • Google Ads settings
  • Facebook Ad settings
  • Digital Advertising Alliance

Cookies

We use cookies and similar technologies to:

  • Enable website functionality
  • Track user behavior and performance
  • Improve user experience

You can manage cookies through your browser settings.

Your Rights

If you are a California resident (CCPA):

  • You may request access to your personal data
  • You may request deletion of your personal data
  • You may opt out of the sale or sharing of your personal information

If you are located in the European Economic Area (GDPR):

  • You have the right to access, correct, or delete your personal data

To exercise your rights, contact us at support@arbisphere.com.

Data Retention

We retain your personal information for our records unless and until you ask us to delete it, subject to legal obligations.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Minors

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting on this page.

Contact Information

If you have any questions, contact us:

Email: support@arbisphere.com
Phone: +1 (916) 449-0146